Voice Over IP

Voip, Voip, Voip is all that I hear people talk about these days. For a while now I have been ignoring it because I was happy with my Charter services, but over time it seems as if Charter is slowly going hay wire. I'm not sure what is going on with Charter but I got pretty fed up with them about two months ago. And that is when I decided to jump on Lingo Voice Over IP.

I could have gone with the good old Vonage, but I had heard a lot of negatives about Vonage so I decided stay away from Vonage and actually take a chance with a company what was voted number one as the new, up and coming Voice over IP company in IT Week, Lingo.

The main reason why I went with Lingo Voice Over IP was because it offered Voicemail,

three way calling (which Vonage didn't),

simultaneous ring,

Anonymous call rejection

do not disturb

These are features that I didn't find so true with Vonage when I reearched the company and I may be mistaken. I might have over looked these features but at the same time I was more interested in Lingo Voice Over IP so I pretty much ignored what Vonage had to offer anyway.

Funny thing is Lingo Voice Over IP's basic service is $7.95 a month. That's about $15 less than what Vonage charges. I know I sound cheap right about now because $22 a month isn't expensive but during these hard times, it really actually is. All I want to do is keep in contact with my family and friends and be able to call an emergency contact if need be from a house phone. Most of my phone calls are made through my cell phone so It isn't a mandatory need. It's just something that I feel is necessary to have but at the same time it shouldn't cost me an arm and a leg either. This is exactly why I was loving Lingo Voice Over IP.

Lingo Voice Over Ip offers flexibility with great pricing. Now the thing that I really wasn't feeling about Lingo Voice Over IP was that it pretty much acted like a cell phone contract. You have minutes that are given to you for your phone calls. I'm not used to having a certain amount of time designated for my house phone. I found that kind of silly and when I first heard about it, I thought it was silly. So this feature was a bit of a turn off to me.I also wasn't liking their customer service. A Lot of times when I had to call about my bill of a general question, I was appointed to someone who just didn't seem like the knew what they were doing. They gave me the run around most of the time and other times, I knew more they did. To me, the customer service is pointless. Lingo Voice Over Ip would be much better off mailing out a help manual. Plus it would cut the cost of over head.

Another thing I wasn't liking about Lingo Voice Over Ip was that when I first made my order, I was hood winked. I was thinking that my total was going to be the plan i chose plus maybe a shipping fee. Nope, I was thrown three to four more fees. They were small fees but they did add up. The biggest fee was the activation fee for $29.95. Why did I pay? I figured why not it's one time and I didn't plan on changing my phone any time soon.

I've had Lingo Voice Over IP for two months and I must say it's interesting. It's neat company that makes their customers want to stick around. They offer a refer-a-friend program. Where the first friend you refer, you get a $25 credit for each friend your refer. If your refer-a-friend becomes a customer then your phone calls to them are absolutely free. Which in my mind, they should be anyway but who cares what I think.I mean don't get me wrong, I could upgrade my account, pay more and get unlimited talk but I deal with enough of that with my cell phone provider.

So the bottom line with Lingo Voice Over Ip, it's a good go for me. I have no complaints that are big enough for me to not want to stay a customer. There should be a huge attempt in better training when it comes to their customer Service but other than that, Lingo Voice Over IP gets two thumbs up from me.